Effective Date: 20 May 2026Jurisdiction: India (IT Act, 2000)Platform: Crinza™ Mobile & Web
This Privacy Policy explains how information is collected, used, stored, processed, and protected when users
access or use the Crinza™ mobile application, website, demo platform, and related services. By accessing or using
the Application, the user agrees to the terms of this Privacy Policy.
1
Collection of Information
The Application may collect personal and non-personal information from users during registration, login,
inquiries, demonstrations, support requests, and use of platform features.
1.1 Personal Information
Full name
Mobile number
Email address
Profile photograph
Business or institute name
Address details
Login credentials
Communication details
1.2 Technical & Non-Personal Information
Device information
IP address
Browser information
Operating system details
App version
Device identifiers
Usage activity
Session logs
Crash reports
Analytics information
Approximate location data
2
Purpose of Collection
User registration and authentication
Demo and presentation purposes
Providing white-label application services
Customer communication and support
Product improvement and analytics
Security and fraud prevention
Business inquiries and onboarding
Notifications and updates
Legal and regulatory compliance
3
Educational Platform Purpose
Crinza™ is intended strictly for:
Educational technology services
White-label educational applications
Coaching and training businesses
Creator and educator solutions
Learning management demonstrations
Professional educational usage
Users are responsible for maintaining the confidentiality of their login credentials
and account information.
4
Acceptable Use Policy
Users are prohibited from uploading, sharing, publishing, transmitting, or distributing the following content:
Adult or sexually explicit content
Nudity or pornographic material
Abusive, hateful, or violent content
Harassment or bullying
Fraudulent or misleading material
Illegal content
Copyright-infringing material
Malware or harmful software
Content violating Google Play policies
Crinza™ reserves the right to suspend, restrict, or terminate access to any account or content violating these
policies without prior notice. The platform is intended exclusively for educational and professional purposes.
5
Sharing of Information
Information may be shared with:
Cloud hosting providers
Analytics providers
Payment gateway providers (where applicable)
Technical service providers
Government or legal authorities when required by law
We do not sell users' personal information to third parties.
6
Third-Party Services
The Application may use the following third-party services, which may process information according to their
own privacy policies:
Google Firebase
Google Analytics
Razorpay
Stripe
YouTube API Services
Cloud infrastructure providers
Email and SMS service providers
7
Data Security
We implement reasonable technical and organizational measures including:
HTTPS/SSL encryption
Secure cloud infrastructure
Authentication systems
Restricted access controls
Security monitoring systems
No internet-based platform can guarantee absolute security.
8
Children's Privacy
Crinza™ is intended primarily for educators, trainers, institutes, creators, and professional users. If minors
access any part of the platform, parental or guardian supervision may be required where applicable.
We do not knowingly collect sensitive personal information from children without appropriate authorization.
9
User Rights
Users may request the following through the contact details provided below:
Access to their information
Correction of inaccurate information
Account deletion
Withdrawal of consent where legally applicable
10
Account Deletion
Users may request deletion of their account and associated data by contacting us through the support details
mentioned below. Certain information may be retained where necessary for:
Legal compliance
Fraud prevention
Financial records
Dispute resolution
11
Cookies & Analytics
The Application may use cookies, SDKs, analytics tools, and related technologies to:
Improve platform performance
Analyze usage trends
Maintain login sessions
Enhance user experience
Users may manage cookie permissions through their browser or device settings.
12
Google Play Compliance
Crinza™ follows applicable Google Play policies regarding:
User data handling
Privacy and security
Permissions usage
Safe platform practices
Permissions requested by the Application are used strictly for relevant platform
functionality.
13
Policy Updates
Crinza™ reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated
versions shall become effective immediately upon publication within the Application or associated platforms.
14
Governing Law
This Privacy Policy shall be governed and construed in accordance with the laws of India. Any disputes arising
in relation to this Policy shall be subject to the jurisdiction of competent courts located in Pune,
Maharashtra, India.
15
Contact Information
Brand
Crinza™
Operated & Published By
Crinesta Education (OPC) Pvt Ltd
Google Play Developer Account
Crinesta Education
Head Office
Office No. 330, Gera Imperium Rise,
Hinjewadi Phase 2, Opposite Wipro,
Pimpri-Chinchwad, Pune,
Maharashtra, India